Delivery information

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Trade counter collection

If you wish to collect your order our trade counter is open between 9:00 and 17:15 Monday to Friday.  

The counter is now a Click and Collect service only. (Orders can no longer be placed at the trade counter)

GB mainland

For mainland Great Britain, a choice of services is available. The charge is according to the service chosen and weight of the consignment. Standard service carriage is free for web orders where the value of the goods ordered is £350.00¹ or more (ex VAT). UPS and TNT are our preferred carriers.

ServiceCost when order value... *Additional cost
Under £350.00£350.00¹ or more
Next day £6.95* FREE +£0.35 per kg
over 20kg
Next day before 12:00 £12.00*
Next day before 10:30 £16.00*
Next day before 09:00 £20.00*
Saturday delivery £24.00*

Standard Delivery to most of the UK is next day with a 95% success rate for orders placed before 16:30.

Non-mainland GB & Ireland

For deliveries to Northern Ireland, Scottish Islands, Channel Islands and the Isle of Man, a choice of services is available. The charges for normal services are based on postcode and the weight of the consignment. Prices for express services (typically 1-2 days) will be quoted according to your requirements.

ServiceCostAdditional cost
per kg over 20kg
Scottish Highlands* £12.00 +£0.35
Offshore Islands £30.00 +£0.80
Northern Ireland £30.00 +£0.80
Isle of Man £30.00 +£0.80
Isle of Wight £15.00 +£0.35
Channel Islands £30.00 +£0.80
Republic of Ireland £15.00 +£0.60

*Scottish Highlands postcode areas:

AB:   AB31 - AB38, AB41 - AB45, AB51 - AB56
IV:   IV1 - IV28, IV30 - IV32, IV36, IV40, IV52 - IV54
KW:   KW1 - KW3, KW5 - KW14
PA:   PA21 - PA24, PA26 - PA38
PH:   PH6 - PH8, PH10 - PH13, PH15 - PH17, PH19 - PH26, PH30 - PH33, PH35 - PH38, PH40 - PH41

Offshore Islands postcode areas:

HS:   HS1 - HS9
IV:   IV41 - IV49, IV51, IV55 - IV56
KA:   KA27 - KA28
KW:   KW15 - KW17
PA:   PA20, PA41 - PA49, PA60 - PA78
PH:   PH42 - PH44
ZE:   ZE1 - ZE3