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Ash Distribution Limited
Crowther Road
Washington
NE38 0BW

Tel : 0191 418 3188
Fax : 0191 418 3182
Email : sales@ashdistribution.co.uk

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Trading Information

Account Type

Trade Account

Place orders online, by post, fax, e-mail or telephone.

Payment by debit/credit card, cheque, cash on collection or credit account* (*Subject to credit check).

Choice of delivery services or trade counter collection.

Competitive pricing with trade discounts available for high volume customers.

Apply for a Trading Account

Once you have an On-Line Account or Trade Account you will receive our regular e-mail specials, updates and monthly Flyer. Contact our sales department should you wish to be removed from our mailing list.

Orders

Our price list is constantly being updated and can be printed or downloaded directly from the Marketing section of your login once you have registered.

Our Normal Trading Hours are 8:30am - 5:30pm, Monday to Friday, excepting statutory holidays.

Standard Delivery to most of the UK is next day with a 95% success rate for orders placed before 4pm. There are certain areas where next day delivery is not applicable, please ask when placing your orders.

All recommended retail prices (RRP) include VAT

Payment Methods

Trade Accounts can pay Cheque with order or credit card on-line.
There is no surcharge on accepted credit cards.

Returns Procedure

First contact our sales support team on 0191 418 3188

A CRN number and / or form will be supplied
Pack the goods securely, with the original packaging if possible
Write the CRN number clearly on the outer packaging

14 Day Exchange

All unwanted goods can be returned for a refund within 14 days of delivery date, but will be subject to a 15% or £10.00 (whichever is the greater) restocking charge to cover delivery and administration costs. Goods must be in "as new" condition.

Complaints Procedure

Should you ever have a cause for complaint you need only contact our sales support team and we will be happy to deal with the problem in a speedy, professional and efficient manner.

Please read our Terms & Conditions of Sale before you purchase products.